Unable to access files

回答済み

フォローする

New post

Sarah Woodruff

• 2024年09月30日 13:18

Hello,

I was recently added to my company's Box system, and I was given full access to the files. From my director's computer it appears I have full access, however when I log into box, I can only see a portion of the files I should have access to. This is making it increasingly difficult to share files and get work done. I have tried clicking the individual links, but I get an error message every time. Can someone help? 

Thanks,

Sarah

0

• 

  Ann

  • 2024年09月30日 19:25

  Hi Sarah,

  Welcome to Box community!

  For this situation, I suggest reaching out to the owner of the shared folder to request your removal as a collaborator, after which they can resend or re-invite you to collaborate.

  I trust that the above steps will do the trick. Thank you for posting!

  0

  コメントアクション パーマリンク

サインインしてコメントを残してください。