Box Status

Assistance Needed with Adding Personal Email to Account

回答済み
フォローする
新規投稿
Chaitrali Vishwas Rane
  • 編集済み

Hi,

I’m encountering an error when trying to add my personal email address to my account. Could someone assist with this? Error says:

There was an error while trying to add *********@gmail.com to your account.

Thank you!

0

コメント

2件のコメント

日付 投票
  • Ann

    Hi Chaitrali, 

    Welcome to Box community!

    Here are few troubleshooting to try:

    • Logout/in from Box.com
    • Clear your browser's cache
    • Use a different browser

    If the steps above did not work, I suggest that you reset your Box password and then try to add your personal email address again.

    Hope these helps. Thank you for posting!

    Best,
    Ann

    0
    コメントアクション パーマリンク
  • Chaitrali Vishwas Rane

    Hi Ann,

    I was able to add the email address but not able to verify the email address.

    0
    コメントアクション パーマリンク

サインインしてコメントを残してください。