I can't log in to BoxDrive.

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林 史謙

• 2024年10月31日 09:27

I was using Box Drive on Windows, but once I logged out and tried to log in again, I got into a loop where the browser sign-in screen appears from the login screen and then back to the app login screen.
How can I get rid of this problem and log in again?
I have uninstalled Box Drive many times and it does not resolve the problem.

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• 

  Ann

  • 2024年10月31日 20:56

  Hi Fumi,

  Welcome to Box Community!

  I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye on your email.

  Thanks for posting! 

  Best,
  Ann

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