Two-factor authentication

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YOKOMORI IKUO

• 2024年11月01日 04:51

Hello, my name is Ishiguro. I was invited by Suzuki Motor Corporation a year ago to use BOX, but I was asked for two-step authentication and can no longer log in. The device I previously registered has been changed for personal reasons, and I do not have a note of the backup password, so I cannot log in. Another user is currently contacting me. I apologize for the inconvenience, and I would appreciate your help.

MY ACCOUNT: [personal information–redacted]

 

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  Domakonda Venkatesh

  • 2024年11月01日 04:57

  Domakonda venkatesh

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  Ann

  • 2024年11月04日 19:15

  Hi Yokomori,

  Welcome to the Box Community!

  This might require some account specific information, so I've submitted a case to Box Support on your behalf. You should be receiving an email confirmation shortly. Kindly check your email for details and updates.

  Thanks for posting!

  Best,
  Ann

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