MFA Reset Needed

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Chris Downing

• 2024年11月01日 20:41

I don't appear to have my MFA set up in my known locations or the backup code stored. Need assistance to reset the MFA on my account please.

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  Ann

  • 2024年11月04日 19:41

  Hi Chris,

  Welcome to Box Community!

  This would be something Product Support team would like to investigate and may require specific account information. I see you already have an open ticket for this issue and our representative is now investigating, please continue working with them and check your email for updates.

  Thank you for posting!

  Best,
  Ann

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