Unable to set password

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Christopher Breen

• 2024年11月05日 23:03

I created an account using Google SSO, and now I'm stuck with the problem that seems to have been known for over a year in that I cannot create a password. I'm trying to access files that were shared with me which requires a strong password be set on my account before I can see the files.

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• 

  Ann

  • 2024年11月06日 19:22

  Hi Christopher, 

  Welcome to Box Community!

  Can you please try to reset your password by entering your Box email here: Password reset. By doing this, you will receive a password reset email and should be able to create a strong password. 

  Let me know how it goes. Thank you for posting!

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