Spamming Collaborative Invitees is Unacceptable!

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Matthew

• 2024年11月07日 17:54

Box Team,

I shared a single folder with several important recipients. You sent four automated reminder emails to them between the hours of 9:44pm and 1:49am... (!!!) This makes me appear unprofessional and obnoxious - NOT ACCEPTABLE.

Why would this even happen at such an unnecessary cadence? Please remediate this as soon as possible, you are making your customers look foolish.

I cannot even find options that allow me to definitively correct this. Please advise.

Matt

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  Ann

  • 2024年11月07日 22:10

  Hi Matthew,

  Welcome to Box Community!

  I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye on your email.

  Thanks for posting! 

  Best,
  Ann

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