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  • Mage Pool

    I'm really sorry to hear about the unexpected charge – I can understand how frustrating that must be. It sounds like there might have been some confusion regarding the plan selection. If you reach out directly to the support team or billing department, they should be able to assist you with a refund and sort things out. Please let me know if there's anything else I can do to help, and thank you for bringing this to our attention. CFAHome

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  • MUTABAZI Fiacre

    Can you share please the refund department email?

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