Box Status

Error in Box Drive (unhandled exception in script) since update 2.42.212, Win 10 home 64bit

フォローする
新規投稿
E Chan
  • 編集済み

I have the same error as a previous poster

I'm also on windows 10 home 64 bit.

This happens since update 2.42.212. Uninstalling Box and reinstalling a previously downloaded version works temporarily until the update is forced from Box.

Traceback (most recent call last):
  File "box\app\bfd_main.py", line 18, in <module>
  File "PyInstaller\loader\pyimod02_importers.py", line 378, in exec_module
  File "box\patch\win32timezone_patch.py", line 12, in <module>
  File "PyInstaller\loader\pyimod02_importers.py", line 378, in exec_module
  File "win32timezone.py", line 244, in <module>
ImportError: DLL load failed while importing win32api: The specified module could not be found.

1

コメント

11件のコメント

日付 投票
  • Loh Wan Sern
    • 編集済み

    Having the same issue as well

    Windows 10 pro 64 bit

    Traceback (most recent call last):
      File "box\app\bfd_main.py", line 18, in <module>
      File "PyInstaller\loader\pyimod02_importers.py", line 378, in exec_module
      File "box\patch\win32timezone_patch.py", line 12, in <module>
      File "PyInstaller\loader\pyimod02_importers.py", line 378, in exec_module
      File "win32timezone.py", line 244, in <module>
    ImportError: DLL load failed while importing win32api: The specified module could not be found.

    Uninstall and reinstall fixes temporarily until the forced update,

    Is there any fix for it?

    1
    コメントアクション パーマリンク
  • Box User

    me to...

    have a solution guys ??

    1
    コメントアクション パーマリンク
  • Nguyễn Hữu Nhật Anh

    I got same issue, please if any support answer please CC me too

    1
    コメントアクション パーマリンク
  • Lalindu Rathnayaka

    I have same error 'unhandled exception in scrip'

     

    1
    コメントアクション パーマリンク
  • Pangky Siswoyo

    I got same issue too, on windows 10 & windows 11

    1
    コメントアクション パーマリンク
  • Pangky Siswoyo

    I tried reinstalling Box drive to version 2.38.173 and box works again. Maybe this is just a temporary method.

    1
    コメントアクション パーマリンク
  • Loh Wan Sern

    Pangky Siswoyo box forces the update everytime you restart the computer, you can't disable the update, once it auto-updates then you have to uninstall and reinstall again, basically what I'm doing every day now, uninstall and then reinstall, for some other computers this doesnt even work anymore

    1
    コメントアクション パーマリンク
  • E Chan

    Issue is also on my windows 10 pro computer also.

    1
    コメントアクション パーマリンク
  • JST - IT Dept
    • 編集済み

    WIN10 PRO !!!

     

    i have the same problem, downloaded from box.com, tried to install on top, the installer said i had a later version already installed ?? so i uninstalled the current, and done a fresh install, logged in, it did start up but then i got the same error above

    it is ridiculous that you cant access any of your local files when the box drive app is not running !!!   think I am going to have to look into using a different cloud provider as being reliant on this app is dangerous for business and productivity.

     

    1
    コメントアクション パーマリンク
  • JST - IT Dept

    and the support on box.com is horrendous !! even for paid customers you have to post on a forum to get support ??? crazy

    1
    コメントアクション パーマリンク
  • Box User
    • 編集済み

    box.com 上的支援非常糟糕！

    更新後出問題,移除後重新安裝亦無效,令人失望!

    0
    コメントアクション パーマリンク

サインインしてコメントを残してください。