Getting 500 Internal error in BOX API

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Mizkkk255

• 2017年05月01日 19:30

I got following error when I invoke Box API [Create Collaboration] using QUESTETRA BPM Suite.

 

{"type":"error","status":500,"code":"internal_server_error","help_url":"http:\/\/developers.box.com\/docs\/#errors","message":"Internal Server Error","request_id":"***number removed for privacy***95907eaa46c7c6"}

 

Any ideas?

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• 

  LoCortes

  • 2017年05月02日 06:43

  Hello ,

   

  could you give us more details please? 🙂 

   

  Which kind of transaction were you doing? Were you uploading a document? A folder? downloading a document?

   

  Have you tried to execute the same URL from a tool like postmann or a curl command?

   

  Regards

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  iimimimi

  • 2017年05月07日 21:47

  Hi  ,thanks for reply.

   

  I tried Create Collaboration API to make specified folder co-editable.
  https://developer.box.com/reference#add-a-collaboration

   

  >Have you tried to execute the same URL from a tool like postmann or a curl command?

  Yes, I tried curl like this.

  curl https://api.box.com/2.0/collaborations \
  -H "Authorization: Bearer **************************" \
  -d '{"item": { "id": "FOLDER_ID", "type": "folder"}, "accessible_by": { "id": "USER_ID", "type": "user" }, "role": "editor"}' \
  -X POST

  And Questetra, I requested like this.

   

  URL : https://api.box.com/2.0/collaborations
  Header : OAuth2.0
  Method : POST
  request body(content-type = application/json) : '{"item": { "id": "*************", "type": "folder"}, "accessible_by": { "login": "*************************" }, "role": "editor"}'

   

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  LoCortes

  • 2017年05月08日 04:04

  Hello ,

   

  I have tried it with restlet (similar to postmann) with this body:

   

  {"item": { "id": "${"FOLDER_ID"}", "type": "folder"}, "accessible_by": {"id": "${"USER_ID"}", "type": "user"}, "role": "Previewer"}

   

  And it worked fine for me.

   

  Could you share the message as you are sending it?

   

  The error may come for a message that it is not correct or... maybe something related to some configuration at folder level where invites are not allowed.

   

  Regards,

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