App - Change User Display Name




  • rmbx

    Did you ever get an answer on this? I am having the same issue.

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  • rmbx

    It took me a while to figure it out since it isn't well documented, but here is how you can change the user display name.


    Log into the Admin Console ( and go to the Content tab in the sidebar. Find the user/app name you want to update and right click on it and select 'Log in to user's account'. Once you log into that account, in the top right corner (circular icon), click and select Account Settings. Click on the Profile tab on the Account Settings page, and change Your Name to the new display name you want and click Save Changes in the top right corner. It should now reflect the new name. Hope this helps!

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  • Box Product Support

    This is exactly what I needed. I was trying to do so through the CLI using this: 

    box users:update ID --name="new name"

    For the ID I was using the ID listed from

    box users:get me

    and I was getting a 403 error: 

    Unexpected API Response [403 Forbidden | ...] access_denied_insufficient_permissions - Access denied - insufficient permission

    Following your steps fixed it for me. Thanks for posting! 

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