Unable to retrieve service or enterprise app authorization

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dzlabs

• 2019年10月05日 13:39

I've created a test Enterprise Integration app and did set the application access to Enterprise. Now on the admin console, when I tried to try to add the API Key ID of this application to list of the custom applications, I get the following error

 

Unable to retrieve service or enterprise app authorization [1]

 

If I use the this app configuration settings to generate a token I get this error The API returned an error code [400] unauthorized_client - This app is not authorized by the enterprise admin [2]

Which means that I have to authorize this app!!

 

What does this first error [1] means? and what did I misconfigured?

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  dzlabs

  • 2019年10月05日 13:55

  Found the solution in this page https://developer.box.com/docs/setting-up-a-jwt-app#section-step-3-grant-access-for-the-application-in-your-enterprise

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