Download or preview file using Content Explorer does not work
Current State:
- The downscoped token used for this has the permission for “base_explorer item_delete item_download item_upload item_preview”
- The app that’s being used has Co-Owner permission as well.
The Content Explorer renders based on the following settings:
We had a response Interceptor to the Box Content Explorer, but even after removing that and using OOB Box Content Explorer functionality, the download doesn’t work.
I would only get something if I were to manually copy paste the download link from the response to a browser:
The download doesn’t work, neither does Preview
I’ve been following the documentation provided here: https://developer.box.com/docs/box-content-explorer
I believe something is wrong here and need your assistance. What needs to happen for the download to work?
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Hi ,
I'm not able to directly replicate the issue, as the explorer functions mentioned seem to work with the provided scopes on my side. Here's what I would suggest:
- Check to make sure that you're using the most recent JS versions of the explorer.
- If that's not the issue, I'd file an issue against the Box Elements project on Github. They should be able to provide some potential resolutions.
Thanks,
Jon
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Hi ,
Here are the installation guides for the different Elements - this will show the current version and associated JS / CSS files.
Thanks,
Jon
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