Retrieving files from an inactive user

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OlivierD

• 2017年05月11日 06:52

Hi,

 

We are using the box API to try to retrieve files from a deactivated user (inactive) but the API returns a 401 with the message: "Unauthorized - User has been deactivated".

 

Is there a way using the API to retrieve files from an inactive user?

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  LoCortes

  • 2017年05月12日 01:51

  Good morning OlivierD,

   

  I understand that this is because despite the fact of having the user deactivated is the same one being used to retrieve the documents through the API. Is that right?

   

  Probably you can create an APP User and associate that user to the same folders as the User deactivated and then use it to retrieve content.

   

  Regards,

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  vburenkov

  • 2018年06月29日 10:26

  Good evening,

   

  Can you please explain how I can obtain inactive user's folders and files using SDK.

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