I'm using box search to return file Ids using the API. The file I am looking for is called:
"CF34-10 2017 FM CASH Template.csv"
When using the API it finds similarly named files, but not this one specifically. I thought it was a problem with my code, but the box UI search also never finds this file when search "CF34-10 2017 FM CASH Template.csv". I tried searching fro "2017 FM CASH Template.csv" instead, because I read that special characters cause problems. 34 pages of results come up and this particular file isn't even close to being near the top despite having a very high match rate to the search.
Seems like a pretty severe limitation and poor implementation of a search if that is true. Am I doing something wrong, or is this search function really not very good? Any advice?
Edit: After doing more experimentation it seems as though this file has just been completely eliminated from the search index somehow. Is this possible?