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Edit account information doesn't make any enterprise event

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khuongdh

I saw that if that action is done by a registered enterprise application (add new user, edit user, delete user), a corresponding enterprise event will be created. On the other hand, If the users themselves do those actions (by login in and edit their info in Account Settings), there is no enterprise event. 

This is serious because my system requires update latest user's information in the company database by getting enterprise events.

 

Thanks. 

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  • jcleblanc

    Hi ,

     

    It's possible that the specific event isn't triggered through the event stream, since it's a subset of all possible actions that may be taken on Box. 

     

    What I would do to verify whether any events are coming through would be to listen to all user and enterprise events (you can poll the event stream for all of that data) during a time period where you know that the action occurred, then see if any event is triggered.

     

    If not, then the case is probably that the event type is not included within the event APIs.

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