Box Event logs are sometimes delayed.

Hello,

I am trying to get shard link eventlog within minutes using Box API, and the logs are usually available without problems.

However, sometimes shared link logs are delayed. Usually I can get the logs within few minutes after creating the shared link, but sometimes It takes between 10-60 minutes (of course Box service status is all ok)

Check code is as follows.

from boxsdk import JWTAuth
from boxsdk import Client
import datetime
import time

auth = JWTAuth.from_settings_file( 'MY_CONFIG_FILE')
admin_client = Client(auth)

start_time = datetime.datetime.now()
print('Start: {0}'.format(start_time))

user_client = admin_client.as_user(admin_client.user('MY_USER_ID')) 
upload_file = user_client.folder('MY_FOLDER_ID').upload("TEST.txt",file_name='{0}.txt'.format(start_time))
link_url = user_client.file(upload_file.id).get_shared_link(access='open')

is_found = False
while not is_found:
    time.sleep(10)
    events = admin_client.events().get_admin_events(
        created_after='{0:%Y-%m-%dT%H:%M:%S+09:00}'.format(start_time - datetime.timedelta(hours=1) ),   #Get logs within a hour
        event_types=['SHARE', 'ITEM_SHARED_UPDATE'])

    for e in events['entries']:
        if upload_file.name in e.source['item_name']: 
            print('Found: {0}  {1}  [{2}]'.format(datetime.datetime.now(), e.source['item_name'], e.event_type))
            is_found = True

How long does it typically take for the logs available after the shared link created? (I want to get it within minutes）
And, is there another way to get the logs immediately?

Thanks,
Taisuke