Shared folders not showing in box sync.
回答済み
Hello,
I am trying to set up box sync for my office. Particulary, I'm trying to set up a master file of all commonly used files such as letterheads for ease of use.
Everyone I've shared the file with can now use this file with box sync on their individual computers, except one. This computer/user can't see any of the shared files in box sync. When Box is opened in the browser, all the shared files/folders can be seen. It's box sync and her desktop where these files are not accessible. All she can see are her files. I tried uninstalling and reinstalling box sync and re syncing everything, but nothing has changed.
Any advice would be appreciated.
Thank you
-
What is the purpose to sync here...just curious. Sounds like the folder you are setting up is perfect living in Box web...if your employees need a header then they get it from their Box online and save HDD/Network resources.
-One thought though is maybe they arent an editor or above? Those are the sync reqs.
-
This worked for me!
You have to navigate to the shared folder in the web browser view there will be a box with three dots in it "..." click the box with ... go to properties and sync and that will initiate the syncing on your desktop.
In my case, using finder on a Mac, the next time box sync started syncing it added the shared folder to Box Sync and started syncronizing files.
-
I am using Box sync on a mac. We are trying to use a shared folder. I tried the trick of clicking the box with the "..." but there is no option for "Sync to Computer" visible. I have looked in settings for an option that would allow syncing of shared folders but cannot find such an option. Please help! Thanks
-
I am using Box sync on a mac. We are trying to use a shared folder. I tried the trick of clicking the box with the "..." but there is no option for "Sync to Computer" visible. I have looked in settings for an option that would allow syncing of shared folders but cannot find such an option. Please help! Thanks
-
, check out this article here: https://community.box.com/t5/Box-Sync/Marking-Folders-for-Sync/ta-p/699
You should make sure that you are an editor in the folder as this is the necessary permission:
"To mark a folder for Sync, navigate to your Box.com account follow the steps below. Please note that you must have Editor Access or higher to use Box Sync on a folder!"
-
,
Is this just a single file in a folder with other files or is it by itself? What is the file type? Do you own the folder it is in? If not, what is your collaboration level?
Just curious, do you have a need for offline access? If not, I'd recommend you move to Box Drive instead of Sync. It will give you a direct mapped drive to all your Box content.
Bob
-
Dear team
Please help me enable folder to be synced.
A folder owned by me doesn't allow Sync ( it means there is no such option in the "more actions" menu - new user interface).
But the folder higher in the chierarchy has the option to sync.
I belive than it is not a matter of size.
Also my organisation and my user has enabled sync to desktop
How can I enable individual folder to be synced and also how I can enable the option for all my subfolders.
Regards.
Tomek
サインインしてコメントを残してください。
コメント
19件のコメント