Permission settings of box application

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  • Nayak

    Hi , have you set the "Perform Actions as Users" in your app setting? only with this you can use the as-user header hence you might be able to call with developer token but not as-user

     

    Actions as users.jpg

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  • IshiiAkihiko141

    Hi.  , thank you for your reply.

    I checked my app settings, but "Perform Actions as Users" was on.

    I executed the same command, and it says the same error "Unexpected API Response [403 Forbidden | --] access_denied_insufficient_permissions - Access denied - insufficient permission"

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  • cbetta

    Hi. It probably means that your application needs to be re-approved by the admin. In your app's configuration page, submit the app for approval. 

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  • IshiiAkihiko141

    Hi.

    Thank you for reply.

    As you said, I submitted the app for approval, and I approved it.

    But it didn't work. (Is it a proper way to submit an approval request and approve it with same developer account?)

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  • cbetta

    If you are also the admin, then this should work.

    When you go to your app in the developer console (e.g. https://[your_enterprise].app.box.com/developers/console/app/[app_id]) then on the General panel you should see something like this.

     

    Can you confirm that this says authorized, and that you have submitted it for authorization since adding the Perform actions as users setting?

    If possible, just resubmit for review and approve it again, just to be sure.

     

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  • IshiiAkihiko141

    Hi.
    Thank you for replying, cbetta.
    I'm going to show the screenshots of every step I took to reauthorize app.
    1. Confirm settings.

    2.Resubmit
    3. Reauthorize the app.
    4. Confirm it's been reauthorized
    But it didn't work. Is there anything wrong in settings?

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  • cbetta

    That all seems right. Do you get a BOX_REQUEST_ID response in the error message? Could you share this with me?

     

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  • IshiiAkihiko141

    Here's the error message.
    Unexpected API Response [403 Forbidden | p2f7gmgihtq4db86.03dc06ac5fc06a5abe73bf6d3fe3812bd] access_denied_insufficient_permissions - Access denied - insufficient permission

    I'm not sure about "BOX_REQUEST_ID". Is that the letters starting with "p2f7" in the error messsage?

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