Passwords for shared links not working
Hello,
I've been trying to password protect a file that I'm sharing via a link and I keep getting an error message. After inputting the password and pressing OK I get the following message:
"There was a problem modifying/creating this shared link."
Am I missing something? Wish I could attach a screenshot... Any ideas?
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Hi Cathy,
Welcome to the Box Community and thanks for your post in the forum!This would be something our Box Support team would like to investigate with you and will require specific account information.I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this issue. Please check your email for details.Thanks for your patience!
Best,
France
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