Error updating xx items

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2020年10月08日 09:21

hello,

since months i have this error message popping up every time i start the box on my MacBook.

"Multiple upload failed! Package files are not supported."

Although i delete these files already months ago from the box after i get this error the first time, i can't seem to get rid off this error. and in the settings i still have this information about "Error updating xx items". These items are already deleted. i would like to get rid off these error messages. the folder in which the package files where stored can't be deleted either because it gives me another error message.

"The operation cannot be completed because a required items is in use."

does anybody have the same issues? can anybody help?

2件のコメント

France

2020年10月08日 18:56
Hi Mike,

Welcome to the Box Community!

This will require our Box Support team to work directly with you in investigating why you are still seeing those error messages.

I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. Please check your email for details.

Thanks for your patience!
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westjensontexas westjensontexas

2020年10月14日 11:28

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Damm even I am having a similar kind of issue, I have searched all over the internet and even have posted on number of threads on different forum, no solution seems to work. I am really frustrated, can anyone of you here help me resolve this issue, I am very much tired now. .
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