Unable to save PowerPoint Files using Box Drive
Since last Friday I have been unable to save Powerpoint Files that I am creating on my desktop but are synced with Box Drive. I am using Mac Version 10.15.6. I keep getting the following error message.
We cant save /user/myname/box/filename
because the file is read-only.
To keep your changes, you'll need to save the presentation with a new name or in a different location.
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Hi Catherine,
Welcome to the Box Community!
This would be something our Box Support team would like to investigate with you and may require specific account information.
I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. Please check your email for details and updates.Thanks for your patience!
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