Can't add collaborators - Get message: "Something went wrong. Please try to add collaborators again."

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  • France

    Hi Kimberly, 

    Welcome to the Box Community!
     
    This would be something our Support team would like to investigate with you and may require specific account information.  
     
    It also seems that you already have an open ticket for this issue with our support department, please continue working with them and check your email for updates.
     
    Thanks for your patience and please comeback and let us know how it goes!
     
    Best,
    0
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  • Lovelady, Terrance L

    Was there a response for the issue? 

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