Forget user ID and can not sign in
I registered my name, email, password as new customer, but did not respond to the verification of email (I thought I finished the registration). Now I can not sign in. When I tried to do the new customer again, it shows "email exist"
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Hi Wei,
Welcome to the Box Community!
This would be something our Box Support team would like to investigate with you and may require specific account information.
I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this.Please check your email for details and updates.
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