Request for removal from the suppression list

The invitation email for the collaborator is not being received at a specific address.
Here are the things we have confirmed so far:

- The address is correct.
- The email has not been delivered to the spam/junk mail folder.
- The email from box.com is not being filtered by the email server.

If the email address is registered on the suppression list, please remove it. Could you please provide the contact information for the address?