Microsoft Word file opened from box doesnt have autosave on

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  • Ann

    Hi Alberto,

    Welcome to Box Community.

    We have a feature called "Box for Microsoft Office co-authoring" - this enables autosaving edits and real-time collaboration for Office files stored in Box. You can simultaneously edit and collaborate on Microsoft Excel, Word, and PowerPoint files on the Office desktop applications in real-time, with all changes automatically saved to your Box account.

    However, ‘Box for Microsoft Office (desktop co-authoring)’ is only available to Box Enterprise. 

    I trust this provides the information you were looking for. Thanks for posting!

    Best,
    Ann

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  • Jacinta Brinsley

    Hi Ann, 

    My workplace has Box Enterprise but when colleagues work on shared word documents, opening them in Microsoft word for desktop, which the description on the drop down says "open this file on your desktop to edit in real time with others", it opens in word with autosave off and we're unable to work in the file at the same time - I'd say it's the same issue raised in the original comment. I haven't been able to find a plug in or how exactly to check whether we are using the Box for MO co authoring, but from the description it would seem like it's an inbuilt automatic feature that should work when opening in word on desktop? 

    Any help resolving this issue would be greatly appreciated as this has been a really off putting initial start to using Box for our team! 

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  • Tim Knab

    We are also experiencing this issue but it seems to be random.  Sometimes Autosave it on and other times it off.

    Any thoughts on this?

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