Regarding Changing the Phone Number for Two-Factor Authentication

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佐藤　勇気

• 2025年03月04日 07:01

I am trying to log into Box Drive, but I am being asked for two-factor authentication.
The phone number registered at the time of setup is outdated, and I have since changed it.
As a result, I am not receiving the code and am unable to log in.

Since I cannot log in or change the settings,
would it be possible for you to update the phone number used for two-factor authentication?

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  佐藤　勇気

  • 2025年03月07日 08:44

  Since the person is unable to log in, I am posting this on their behalf.

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