Comments do not link to mainline text

フォローする

新規投稿

Box User

• 16 日前

Hi there, I received some comments on a box file uploaded in the "Google Docs" format. However when I go to preview the comments, they do not actively correspond to mainline text, and therefore I can't tell what goes to what. Have tried downloading as a word file and opening in Google Docs to no avail. 

0

• 

  Sandy Lane

  • 16 日前
  • 編集済み

  Hello,
  This issue may occur if the original text linked to the comments was altered or deleted. Ensure the document is fully synced and try restoring a previous version via version history. If unresolved, reassign comments manually or contact Google Support for assistance. Let me know if you need further help!
  
  Best Regards,
  Sandy Lane
  
  
  
  
  
  
  

  Big Lots customer survey

  1

  コメントアクション パーマリンク
• 

  Box User

  • 15 日前

  Sandy Lane Rosita Ruiz unfortunately opening in Google Docs and a PDF download didn't work, neither did resync and I do not have access to version history on this level of BOx 

  0

  コメントアクション パーマリンク

サインインしてコメントを残してください。