Enabling an App Integration for external users

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    Alex Novotny

    Hi Guy! 

    Thanks for the question. Just to verify, you are asking if an external user will see an integration from the menu in the below screenshot?

    Thanks, 

    Alex, Box Developer Advocate

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  • Guy Hizkiau

    Hi Alex,

    Correct!

    And also can I configure my Integration to show up in this menu when the External user doesn't have Download permissions, i.e a Previewer (my integration doesn't need to download the file).

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  • Alex Novotny

    Thanks for the confirmation. That menu is actually based on a user's enterprise settings...not the application settings. So, if your external users configure your app's integration it would show - but that might be hard to do if your external users are not all in one enterprise. 

    What is your application trying to do - I might be able to think of another way to accomplish your goal?

    Alex

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  • Guy Hizkiau

    I want to give collaborators with a Previewer permissions an alternative view to view the file expect the integrated Box viewer.

    If I need to ask the collaborators to install the App that's fine actually, and assuming their enterprise settings allow using my app, will they be able to use it on a file where a user has only Previewer permissions?

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  • Alex Novotny

    What does the alternative view provide the user? 

    I'm not sure if previewer permissions will let you do that - but if the application service account has higher privileges it is possible. Have you tested this out yet? 

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  • Guy Hizkiau

    I've tried testing only based on user permissions... I did see a correlation between having 'Download' permissions (above previewer) and enabled integrations.

    User is viewer:

     

    User is previewer:

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  • Alex Novotny

    Yes, I don't think what you are trying to do is possible. 

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