Cannot upgrade

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川原田雄希

• 2021年07月16日 04:25

I cannot Upgrade to Box business even I put correct payment information.

There was an error processing your request.

We were unable to process your payment information. Please double check that all fields have been filled out correctly and try again, or visit support.box.com for further assistance.

 

 

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  France

  • 2021年07月16日 18:05

  Hi there, 

  Welcome to the Box Community!

  Sorry to hear about the trouble upgrading your account. To help look into this, I went ahead and created a ticket for you with our Billing team.

  You should be receiving an email confirmation shortly.

  Thanks for your participation in the forum and let us know how else we can help!

  Best,

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