files are not in sync

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Sumesh Divakaran

• 2021年08月20日 03:14

hi all,

i have synced files between box and desktop. but if I make any modification to any files, that are not getting synced. Any idea?

 

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  France

  • 2021年08月20日 21:00

  Hi Sumesh, 

  Welcome to the Box Community!

  Can you check if the Box desktop app you are using is running in the task manager/ activity monitor?

  Also, do you have stable network connection? Are you seeing any sort of error messages in the Box application you are using?

  Additional information would help our members and the community to figure out the root cause of the issue.

  Best,

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