link not working
Hello, I have multiple shared a links to multiple files (All within the same folder), but after some time it looks like that the link expires/stops working and the access is denied. Sometimes, the links only work for a few minutes.
Some links work fine. Some stop working very quickly and all have the same expiration date.
I have set the link with Public access for the ones with link, checked all the other settings including adjusting the expiration date.... basically I made the content (those few files) publicly accessible for anyone with the link, but after some time I get complains that the files are not accessible.
-
Hi Jeannette,
Welcome to the Box Community!This would be something our Box Support team would like to investigate with you and may require specific account information.I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. Please check your email for details and updates.Thanks for your patience!
サインインしてコメントを残してください。
コメント
1件のコメント