Share Link on BOX DRIVE ON MAC

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MAO Charlène

• 2021年08月27日 13:14

Hello, 

I do not know what happened but I lost the share functionality on BOX Drive Mac. 

How could I set up back the possibility to share and copy the link of the file? 

Regards,

Charlène

0

• 

  France

  • 2021年08月27日 19:42

  Hi Charlene, 

  Welcome to the Box Community!

  Can you follow the steps below to fix the issue with the missing Context menu for Box Drive in your Mac:
  
  1. Click the Apple Icon (in upper-left hand corner of desktop) > System Preferences > Extensions > and Uncheck and Recheck the buttons under "Box".
  2. Press command + option + escape to bring up the "Force Quit Applications" menu.
        *Click on Finder
        *Click Relaunch
  
  Let me know how it goes and if you continue experience this issue so we can further look into it!

  Best,

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  Joel Smith, Architect AIA

  • 2022年11月10日 18:41

  France,

  Thank you, I was having a similar issue, and your suggestion seems to have fixed it.

   

   

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