Box access from two organizations

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Steve Zabarnick

• 2021年09月10日 18:56

I created a box.com account as a result of a invite to collaborate with an external organization. Access to these collaboration documents worked fine until I received an invite to collaborate from my local organization. I responded to this invite successfully, but I now cannot see the documents from the external organization. 

Any suggestions?

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  France

  • 2021年09月10日 21:33

  Hi Steve, 

  Welcome to the Box Community!

  Have you tried reaching out to the external organization that invited you to check if they made changes with your access to these files?

  If a collaborative content that you do not own is missing from your Box account, it is most likely that the owner of the content has removed you as a collaborator on it. You will have to contact the folder owner of the content to have them reinvite you to that folder/ files again.

  Best,

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