Recovering file in trash
I need help recovering a file from the trash. I try to select the "more options" button, and then the "recover" option, but I receive the following error: "We could not perform this action because you do not have enough space in your account." I would just like to get access to the file, but do not necessarily need to re-add it to the account. Thanks!
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Hi Solomon,
Welcome to the Box Community!This would be something our Box Support team would like to investigate with you and may require specific account information.I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this.Please check your email for details and updates.Thanks for your patience!
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