Box Sign: "This action is unavailable due to a security policy"
I enabled the Box Sign feature in the Admin console for a hand full of testers today, myself included. I am able to create a new signing request by uploading a document, but can not from existing Box content? If I browse the entire folder structure is grayed out and un-selectable. If I navigate to a file and try to start from there Box Sign icon is greyed out and if I hover over it I get "This action is unavailable due to a security policy"
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Hi Chris,
Welcome to the Box Community!This would be something our Support team would like to investigate with you and may require specific account information.It seems you already have an open ticket for this issue with our support department, and they are currently investigating. Please continue working with them and check your email for updates.Thanks for your patience and please comeback and let us know how it goes!Best,
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