No more previews????

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Susan Olson

• 2021年10月29日 23:09

What? I was using Box Sync and it was showing previews perfectly. All of a sudden today there are no previews. I am in full agreement with those who have posted annoyance over this issue. PLEASE get a fix for it and quickly!

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  France

  • 2021年11月01日 23:05

  Hi Susan, 

  Welcome to the Box Community!

   

  This would be something our Box Support team would like to investigate with you and may require specific account information. 

   

  I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. Please check your email for details and updates.

   

  Thanks for your patience!

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  Feman Liu

  • 2021年12月15日 02:08

  Hi France, I have the same issue. The files (powerpoint slides) I uploaded to Box cannot show any preview like they were previously. Can you help please? Thanks.

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  Jefrry Puno

  • 2023年06月15日 16:07

  Same issue here. I don't want downloading bid mnp4 files just so I can watch videos.

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