new files don't show in my box drive
When I click on the cloud icon to download, after a minute or two, I get the error, Couldn't communicate with a helper application.
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Hi Christopher,
Welcome to the Box Community!This would be something our Box Support team would like to investigate with you and may require specific account information.I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. Please check your email for details and updates.Thanks for your patience!
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