Not receiving a log in text code from Box

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Kraig Schnitzmeier

• 2021年11月10日 18:34

I am entering my phone number to receive a 6 digit code via text, but I am not getting a text from Box. So now I can't log in to get to work.

I know my phone is OK because I get texts all day long.

Thanks in advance for your help.

Kraig

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• 

  France

  • 2021年11月10日 20:49
  • 編集済み

  Hi Kraig, 

  Welcome to the Box Community!

   

  This will require specific account information to resolve and for our Box Support team to work directly with you, so I've submitted a case to Product Support on your behalf.

   

  Please check your email for details and updates.

   

  Thanks for your participation and let us know how else we can help!

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