Refund

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2021年11月18日 13:48

I didn't meant to purchase the annual subscription. I just wanted to access a document and it wouldn't let me. I would love to get a refund for I don't use this platform.

Thank you for you time

2件のコメント

Tiffany McCaslin

2021年11月18日 16:41
Same here! This is insane! I created an account to view a document someone sent me and had NO IDEA I was going to be charged $540!!! I would also like to be contacted about getting a refund. I honestly don't even know what this platform is and do not have a use for it.
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France

2021年11月18日 20:32

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Hi Andrew and Tiffany,

Welcome to the Box Community!

This would be something our Billing team can further discuss with you and if you would like to request a refund, please go ahead and submit a support case with our Billing Team here. After submitting a support case, a Billing associate with reach to you to further discuss your account and your request.

Thanks for reaching out and let us know how else we can help!
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