box sync and box tools
I am using box sync but I seem to have to install it every time I use box. I keep getting a message that box tools and box sync cannot run on the same device (Mac) but to my knowledge I do not have box tools. Why do I have to keep reloading box sync?
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Hi Pamela,
Welcome to the Box Community!This would be something our Box Support team would like to investigate with you and may require specific account information. I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this.Please check your email for details and updates.Thanks for your patience!
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