Need help with HEIC

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Box User

• 2021年12月07日 04:12

How do I uppload a picture from my Android Samsung Fold 3 to BOX without it becoming a HEIC file?

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  France

  • 2021年12月07日 20:41
  • 編集済み

  Hi there, 

  Welcome to the Box Community!

  If the picture files are originally in HEIC file format from your Android device, it will be uploaded as is in Box.

  Looks like you will need to use a file converter or disable the HEIC image from your Camera settings just as discuss in this forum.

  Hope that helps! Thanks for posting and let us know how else we can help.

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