Webhook v1 not firing

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    Alex Novotny

    Have you collaborated the users you wish the webhook to fire for as a developer of the application? 

    Let me know!

    Alex, Box Developer Advocate

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  • Radha Krishna

    Hi Alex,

    I have added myself as a Collaborator and I am testing from my login only. It is not firing for me. 

    -

    Aram

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  • Alex Novotny

    Did you enable the webhook for you user? If the app type isn't Oauth 2.0, you will have to contact support. 

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  • Radha Krishna

    Hi Alex,

    My app is created as "OAuth 2.0 with JSON Web Tokens (Server Authentication)". 

    Is that ok?

     

     

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  • Radha Krishna

    Alex,

    I dont see AppGallery option on this page. How do I do Submit my app?

     

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  • Alex Novotny

    Ah! Yes, that is a JWT app (the first app in my screenshot) and requires you to contact support to enable it.

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  • Radha Krishna

    Thanks Alex I have raised support ticket. One more doubt, in future if I change the webhook url, should I need to get approval from Box support?

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  • Alex Novotny

    I don't believe so! I think that just changes the webhooks configured URL. I would still test that though. 

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