Refund

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Box User

• 2021年12月12日 20:16

I'm not going to use the box, but it's paid again. Please give me a refund and cancel the regular payment.

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  France

  • 2021年12月13日 19:03

  Hi there, 

  Welcome to the Box Community!

   

  This would be something our Cancellations team can assist you with and may require specific account information.  

   

  It seems you already have an open ticket for this issue with the team and they are now reviewing your account.

   

  Kindly wait for feedback and check your email for updates.

   

  Thanks for your patience and let us know how else we can help!

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  Administrator

  • 2022年06月01日 23:25

  Report them here ReportFraud.ftc.gov I did. It must be as easy to cancel as it is to sign up per the FTC. It's amazing the cancel link works really well after you renew but not before. It was a dead end. I have videos of us trying. 

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