Logged in to my free account, but Can't find my Documents

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Wizard1971

• 2021年12月13日 23:46

Account Name Wizard1971

It has been a year or so since I last used my account.  I have important Information I need to recover.  How Do I get my files???

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  France

  • 2021年12月14日 19:44

  Hi there, 

  Welcome to the Box Community!

  If you are longer seeing files in your Box, its possible that you have deleted those a year ago or those files are owned by another user and you have been removed from accessing those.

  It's also possible that your files are upload into a Box linked to another email address of your, have you checked if you have other emails you registered for a Box account?

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