Box Sync not migrating to new laptop, now not syncing on old laptop
Box Sync not migrating to new laptop, now not syncing on old laptop. I followed instructions to stop Box Sync on old laptop while I downloaded Box onto new laptop. Now NEW has only empty folders (with no files) and OLD is not working properly.
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Hi Penny,
Welcome to the Box Community!This would be something our Box Support team would like to investigate with you and may require specific account information. I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this.Please check your email for details and updates.Thanks for your participation in the forum!
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