Box Drive - Red dot not resolving

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Sheila VanLyke

• 2022年01月11日 20:22

I have several folders showing a red dot. The posts that I've read suggest right-clicking to diagnose why it is happening, but I'm not finding any instructions. How do I recalibrate syncing my Box Drive folders?

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  France

  • 2022年01月11日 22:09

  Hi Sheila, 

  Welcome to the Box Community!

   

  This would be something our Box Support team would like to investigate with you and may require specific account information.  I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. 

   

  Kindly check your email for details and updates.

   

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