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  • AJ

    Hi Dana,

    Welcome to the Box Community! 

    If you are the owner of a folder, you can transfer folder ownership to a collaborator at any time. Simply follow the instructions below, and select Owner from the access level dropdown (this option is only visible to folder owners). The collaborator you designate will be the new "Owner" of the folder and your access level will be downgraded to "Editor". The contents of the folder will no longer count against your account's storage allowance.

    If you move a folder you own into a folder someone else owns, the ownership of the moved folder also moves -- from the original owner (in this, case, you) to the person who owns the folder into which you moved your content. For example, if you own Folder A, and you move Folder A into Folder B, the person who owns Folder B becomes the new owner of Folder A. 

    You will only be allowed to transfer ownership of a folder to another user if the user is collaborated directly on the folder. For example, if the user was invited to collaborate on Folder A and it contains Folder A-1, you will not be able to transfer ownership of Folder A-1 because the user inherited collaboration permissions to Folder A-1 via its parent folder, Folder A. You will only be able to transfer ownership of Folder A to the user since that is the folder thee user was invited to collaborate on.

    To modify a collaborator's access level in a folder:

    • Open the appropriate folder.
    • You will see a list of collaborators in the right-hand sidebar.
    • Click a collaborator's name to to view all the collaborators in this folder.
    • Find the collaborator whose access level you would like to modify. You can search by name using the Filter Collaborators search box in the upper right.
    • Under the Permissions column, click the user's access level to modify it. Select the appropriate access level from the dropdown that appears. If the access level is greyed out, you may not have the necessary permissions to modify that user's access level.

    To modify a collaborator's access level in a single file:

    • Locate the appropriate file
    • Click the Collaboration Icon to the right of the file name.
    • Alternatively, you can open More Options > More Actions and select Manage Collaborators.
    • Find the collaborator whose access level you would like to modify. You can search by name using the Filter Collaborators search box in the upper right.
    • Under the Permissions column, click the user's access level to modify it. Select the appropriate access level from the dropdown that appears. If the access level is greyed out, you may not have the necessary permissions to modify that user's access level. Note: Collaborators in single files can only be granted the Editor and Viewer access levels.

    Best,

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