Storage space cannot be upgraded

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陈巍巍

• 2022年02月09日 17:40

Hello, this is my registration email: [personal information--redacted] , I need more storage space, but I tried many times and couldn't upgrade. My credit card has no problem with the bank. Please guide me to upgrade my box storage space. Thank you.

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  France

  • 2022年02月10日 21:23

  Hi there, 

  Welcome to the Box Community!

  Box Billing team can help look into the issue with your upgrade.

  Kindly send an email to billing@box.com and one our billing representatives will reach out to you to investigate on this. 

  Thanks for posting and let us know how else we can assist you!

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