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  • AJ

    Hi Stephen,

    Welcome to the Box Community! 

    I know how important it is to make sure all charges are valid and authorized.

    This would be best addressed by our Billing Team at billing@box.com.

    Best,

     

     

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  • Stephen johnson

    AJ, you realise I am making a complaint?

    I have also notified my legal team about this matter.

     

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  • Stephen johnson

    This site is disgraceful.

    It does not advertise it's products clearly.

    I clicked on a link that said £12/month. I was then wrongly charged $518 for the year!!!!!

    I had no intention of doing this. And now the refund team say they will not refund it as "as Box does not grant mid-term concessions".

    You have stolen my money!!!! I want it back.

     

     

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